Federal training, leadership training and management training for government employees and the general public.

Executive Mail Center Manager


The Executive Mail Center Manager course is for an individual who wishes to emphasize their professionalism in Mail Center Management. This course will give participants the guidance necessary to boost productivity, increase efficiency, maximize the use of leading-edge technology and enhance results for their department and company. This course covers nine key operational areas: • People Management • Sales, Marketing and Quality • Managing Mail Center Operations • Managing Mail Center Finances • Mail Center Safety and Security • Planning and Managing Technology • Tool and resources • Basic Mail Design

Learning Outcome

Upon completion of this course the student will be able to:

  • Identify and utilize various tools in nine key operational areas, People Management, Sales and Marketing, Managing Mail Center Operations, Managing Mail Center Finances, Mail Center Safety and Security, Planning and Managing Technology, Tool and Resources, and Quality Management.

Target Audience

  • Customers at Postal Customer Councils (PCC) who wish to: enhance their professional credentials in Mail Center Management by taking this opportunity to achieve a professional level of competence, earn recognition within the industry, and enhance their personal reputation and that of their company.

Course Completion Requirements

Passing this course requires the participant to: attend all training days and participate in all required tasks.


There are no pre-requisites for this course